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Graduation thesis of hotel management

编辑: 毕业论文 Release time: 2016-08-18 Editor: Graduation thesis

Management effectiveness plays a vital role. In many enterprises, financial personnel have a low status and cannot participate in the business decision-making of the enterprise, only as logistics personnel. The work of financial personnel generally only reflects the operation of the enterprise after the fact, and the control of the cost of the enterprise before and during the event is just empty talk. Many managers only consider the importance of "open source" business operations, and do not realize that "throttling" is also essential for the healthy development of an enterprise. Due to the dilemma faced by financial personnel, their enthusiasm for work has also been greatly affected. Many high-quality financial professionals are reluctant to engage in this humble job and change their careers, resulting in the overall low quality of employees in the current corporate financial front. It directly affects the effectiveness of enterprise cost management.

To improve the level of hotel management in China and strengthen cost management, we must start from various aspects such as grasping the hotel's external operating environment and strengthening internal management. Through a multi-pronged approach, continuously streamlining the hotel's operating environment and improving its management level, China's hotel cost management level is expected to improve significantly.

The advent of the new economic era is quietly changing people's values, working environment and lifestyle. Hotel is the most sensitive industry. It should be the first to observe the changes in customer needs and consumption concepts. Keep up with the times and use high technology to improve The hotel's innovation ability, strengthen the enterprise's information construction and management, in order to improve operating efficiency and accurately grasp changes in market demand, not only meet the needs of guests in a timely manner, but also strengthen corporate cost management and enhance their own competitive advantages. Take hotel escalators as an example. Generally, the escalators of a hotel operate non-stop during normal business hours. No matter whether there are any guests, the result will waste some energy and accelerate the wear and tear of the elevator. After the use of advanced computer automatic monitoring facilities, the elevator will automatically pause when there are no guests using it, and will not restart until there are guests using it. This will not only save electricity, reduce elevator wear, but also reduce hall noise. Got.

1. Emphasize the use of information technology to enhance the level of hotel competition

Today, information technology has been widely used in front desk reception, cash register, inquiries, room reservations, sales, catering, security, report forms, door locks and other aspects. With the extensive use and continuous update of information technology, the management of tourist hotels should also develop to a wider and deeper level. The use of modern information technology to establish an efficient, interactive, real-time internal information management system on the original hotel management system can break the original organizational structure of departmental boundaries, use cross-departmental groups, and put decision-making power at the lowest level. Therefore, the entire service process of the hotel can be designed with the customer as the center. In this process, employees can understand the entire service process and understand how their decisions affect the performance of the entire hotel.

2. Emphasize the use of new technologies to reduce energy costs

Because hotel energy has the characteristics of consumability, imperceptibility, and decentralization, it is more difficult to manage than other costs. However, by introducing an advanced central energy management system, hotel energy costs can be greatly reduced. This system has high technology content. Through the central computer controller and each room's sub-controller, it can automatically detect the presence of guests in the room and automatically turn off and on the power switch. After adopting this system, the hotel room department only needs to be equipped with an operator, and the engineering department does not need to send a dedicated person to monitor it. This can reduce labor costs and improve energy cost management. Take hotel escalators as an example. Generally, the escalators of a hotel operate non-stop during normal business hours. No matter whether there are any guests, the result will waste some energy and accelerate the wear and tear of the elevator. After the use of advanced computer automatic monitoring facilities, the elevator will automatically pause when there are no guests using it, and will not restart until there are guests using it. This will not only save electricity, reduce elevator wear, but also reduce hall noise. Got.

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