Everything has two sides. Informal groups have positive and negative effects on corporate culture.
1. There is a common type in informal groups
The "herd behavior" phenomenon. The informal group itself has a set of unwritten norms and exerts pressure on its members, which makes it manifest a consistent outward tendency to act. On the negative side, if this tendency conflicts with the goals of the organization, it will infringe the operation of the entire organization's cultural functions, leading to serious consequences.
2. While members of the informal group are satisfied with "a sense of belonging" and "security" in the group, once the structural function of the entire organization changes or the organizational system changes endanger the existence of this informal group, its Members will unanimously resist this change, thus hindering the process of organizational reform and not conducive to the development of the enterprise.
3. Informal groups are easy to form → a "collective thinking" mode. Members have full confidence in the norms and norms commonly recognized within the group, showing a tendency of "psychological compatibility" and trying their best to make a consistent interpretation. When this trend is inconsistent with the organization's code of conduct and regulations, it will hinder the development of the organization and make corporate culture communication impossible.
4. Informal group members communicate with each other frequently and the information transfer is very fast, but it is easy to lead to small groupism, which often hinders or even distorts the information transmission, interpersonal communication, and function operation within the organization. Some groups in the informal group in the enterprise, or between the group and the formal organization above it, may have disputes or even emotional conflicts due to salary raises, promotions, rewards, and opinions on certain issues, which may loosen the cohesion of the formal organizations in the enterprise .
All in all, informal groups have an indispensable role in corporate culture. Its impact has both positive and negative effects. Enterprise managers need to take advantage of the benefits and avoid harm, give full play to the role of informal groups and better build corporate culture.